Shpping

The majority of our items are crafted by hand, please expect a processing time of approximately 1-5 working days as we do not have stock, only making freshly after ordering. We ship all orders globally directly from our studio located in Lithuania’s capital Vilnius (Europe). Each The Raw Linen piece is handmade in our beautiful studio.

We offer to choose the Express delivery option if you are in a hurry.

Free courier delivery for orders bigger than 250 euros.

 

Shipping options

  • International Priority Mail with tracking (only in the European Union and UK) usually, delivery time is 3-10 working days
  • DHL EXPRESS or other couriers (worldwide shipping)
    • delivery to EU countries 1-2 days after the order is complete;
    • delivery to non-EU countries 2-5 working days after the order is complete.
  • FREE EXPRESS SHIPPING ON ALL ORDERS OVER €250 (or the equivalent in your local currency), free Express Shipping will be automatically applied in your car.

 

International taxes (outside the EU)

Customs and import duties may be applied when your delivery reaches its destination. The recipient is responsible for any such fees. Regrettably, we cannot influence or anticipate these charges, as customs regulations and import duties differ greatly between countries. If you’re unsure, we suggest contacting your local customs office for clarification before placing an order. Alternatively, feel free to email us, and we’ll assist you to the best of our ability.

 

Where does my order ship from?

All goods we make and ship from Lithuania (the middle of Europe).

Our shipping does not cover any taxes, duties, or import fees that may be levied when your package arrives in its destination country. All orders are shipped DDU (Delivered Duty Unpaid).

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us with a tracking number. Please allow 2 days for the tracking information to become available.

 

Packaging

Mostly sustainable packaging – such as card boxes, kraft paper, compostable mailers, linen ties, and other natural materials.

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